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26 February 2015

Pilots da attitude...

Have you flown in airline? If yes, did you have a chance to observe the pilot?
Airline pilots have an attitude. A style, a joie de vivre that is difficult to explain. The other day I was flying by Indigo from Bangalore to Mumbi. I saw this lady pilot entering the airplane. She was quite young, as pilots often are here in India and she had an attitude....
(The word 'Attitude' has a specific connotation in Punjabi language. It connotes a 'Devil May Care' look, an explicit look of 'I am in Control here' and combines a particular style called 'Tashan' in Punjabi language)
Part of her hair was coloured darkish red and she wore an 'Aviator' and this no-nonsense look that said 'don't mess with me'. 
Why this attitude?
After all, she is only a driver who is ferrying paying passengers from place A to place B. Local Taxi drivers or long-distance bus drivers or train engine drivers are all doing the same thing.
Imagine your local taxi guy with an attitude. You order a Meru Cab in the morning at 4.00 and instead of shabby looking, pan chewing, khaki clad, half-asleep guy, imagine a driver sporting a crisp white shirt, black trousers and a matching tie. Imagine him sporing a 'Wayfarer' dark glasses and speaks in a clipped accent. On the way he informs you that 'We are currently travelling at Zero Altitude with a ground speed of 50 MPH. We expect a few speed breakers and potholes on the way. I suggest that you keep your seat belt loosely fastened'.
Every time he sees a speed breaker or a pothole, a light will flash in front of you with a 'Fasten Seat Belt' sign. Imagine the Seat Belts being available and working in the first place.
Imagine a taxi driver with an attitude. After all he is also ferrying passengers from place A to place B.
You may say that a taxi carries only one or two passengers and that too for short distances. What about the driver of a bus that ferries passengers across long distances? Imagine when you reach a bus station, you see a clean and neat bus. Imagine that as you sit in the bus, you see this laptop wielding, spic, span and debonair driver entering the drivers seat. What if he announces, 'Welcome aboard ladies and gentlemen. Our Vaishno Devi Transport Bus Number HY-74 /1234 to Bareilly is now ready for departure. Our driving time to Bareilly is 16 hours and 32 minutes. We are waiting for the cleaner to get in before we start. Sit back, relax and enjoy the drive'.
Now that is a  bus driver with attitude.
Imagine him announcing 'We are 150 miles from Bareilly, we have begun our approach to Bareilly. We will reach Bareilly in another 180 minutes'. Imagine if the bus had 'Road Hostesses' to serve food to the passengers. What if he makes a mid journey announcement like 'We are now travelling through UP. On your left you can see 'Sonny Singh da Lovely Dhaba where you can get 'mast' Chicken Tandoori'. Imagine him informing you of the current temperature in Bareilly?
I ask you. Imagine....
What about the train driver. He ferries much more passengers than an airline pilot. Why can't he show attitude? 
Imagine, once they reach their destination the bus driver and train engine driver are taken in a merc and accommodated in a five star accommodation?
Imagine a bus driver with attitude.
It may cost the customer a bit more, but it is worth it.
And It will be fun.

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