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Showing posts with label Books. Show all posts
Showing posts with label Books. Show all posts

28 February 2021

Naive Super By Erlend Loe

Naïve. SuperNaïve. Super by Erlend Loe
My rating: 3 of 5 stars

I read this book over a couple of days. This coming of age book is simple and easy to read. The author is the protagonist and as a 25 year old, he is trying to understand the meaning and purpose of life. The author Erlend Loe is a Norvegian and this book was touted as Norway's 'Catcher in the Rye'.
 
Most of the book is self-observation, observation of the world around and developing a perspective towards life.
 
The author is highly influenced by the writings of scientist Paul Davies. He seems to have taken a liking to the concept of time. As per scientific principles, time is affected by gravitational pull. The more the gravity, the faster the time moves.
 
This has two implications. One, as you go higher, time moves slower and you age slower. The second aspect is even more profound, there is nothing called time. I mean if the time is different at the bottom of Empire State Building and on top of it, which time is right? Since you can't answer it properly, I mean every meter you move higher the time moves slower, it implies that there is nothing called time.
 
This is a great philosophical question. The author do not discusses this in detail, but it is obvious that this puzzle is something that he spends a lot of time thinking about.
 
Towards the end of the book author visits America and as is wont, that country provides him with some answers that he was looking for.
 
A good coming of age book. (even though the protagonist is 25).

There are two things that impressed me about this book. One is a list of items that the protagonist admires and appreciates. These are definitely the items that he is grateful for. The list is very exhaustive. Some of the items in the list are hammering, sitting on the loo, having someone rub his back, music, friendship, water etc.
 
I have read it a number of times that you must start and end your day by being grateful for your blessings. I never understood this. Till I read this book, that is. I am healthy in general. When I see very unhealthy and sick people around me, I guess I must be grateful for my health. Likewise, I live in my own home, I have a great family, my mother is healthy and stays near where I stay, I have some work to do and something to look forward to when I wake up in the morning, I have clean bowels every morning (I remember the time when I struggled over three years with extreme constipation), have food to eat and water to drink....
 
I mean there are a number of things I must be grateful about.
 
Another list that the protagonist makes impressed me. That is the list of things that he saw each day. He observes and sees a lot of things. Love and pain in the eyes of people, nasty behaviours, kindness, politeness, rudeness, even simple things like a man sitting on the side of the road drinking water from a bottle. When I look back at my day, I can't remember a single thing I saw. Which is equivalent to not seeing anything right. What the author is doing is what is known as mindfulness. Just observing without any judgement. 
 
That is Zen.
 
By the way, I loved the first paragraph. Great start to the book.

View all my reviews
 
Highlighted Quotes
  • Something is going to have to happen.
  • I thought time was time and gravity was gravity. Evidently that’s not the way it is
  • It’s been a long time since I worked up a real sweat.
  • I speculate about making a list of things that excite me today. I find pen and paper, but notice that I am hesitating.
  • I should never have stopped running.
  • For some reason I suspect that I know too much about things it’s stupid to know a whole lot about.
  • An animal is an animal, he reckons. You can’t blame the dog for being ordinary.
  • He is a human being living in disharmony with almost everything.
  • If it’s already nothing, there’s no reason to say it in a more complicated way
  • (The universe) has about a hundred billion stars the size of the sun. These numbers are so absurd that I strangely enough find myself in a good mood. It’s all so immense. I think Paul feels a bit like this as well. There is so little I can do to make a difference. It is liberating.
  • I sit there thinking that I’m a really good guy and never mind space and time and all the rest of it.
  • When the universe is ephemeral, one can easily feel that human existence is meaningless. Why should I do anything at all?On the other hand it is tempting to try and make the best of it. I’m here, anyway.
  • many people are in a position similar to mine. That they know a helluva lot, but don’t quite know what to do with it.
  • They’re strange things, girls. One can’t avoid them. They’re so pretty. And they’re everywhere. There’s something very strange about girls. First they’re not there and everything is a little difficult. But then they’re there, and things become nicer.
  • Americans seem to live according to the simple theory that two is better than one, three is better than two, etc. For example, they believe two hundred dollars is better than one hundred. It’s a cute theory.
  • (He is walking someone else's dog in the park, he says that people will mistake him for a dog owner) Seeing as I’m not a dog owner in New York, that also means everybody else could be something other than what they seem to be. That means it’s impossible to know anything at all. 
  • Everybody is good at something.
  • Presents are important. Little presents are often better than big ones.

23 February 2021

The Woman in the White Kimono by Ana Johns

The Woman in the White Kimono

The Woman in the White Kimono by Ana Johns
My rating: 5 of 5 stars

Just finished reading the book 'The Woman in White Kimono' written by Ana Johns. What a brilliant book!!! Undoubtedly the best book I have ever read (I have read many). The book is crafted with perfection, with each word like an iridescent Pearl connected by glowing golden thread to form an exquisite Pearl necklace of ethereal beauty.

22 February 2021

Book Review: The Guest List By Lucy Foley

I bought this book because it was Number One in the Goodreads reader's choice. I guess the book was okay.
 
The book toggles between points of view and chronological sequence like a teenager surfing the web on his laptop with some fifteen tabs open. While I could understand the points of view, they are not actually points of view, but more like description of experiences narrated by different characters, the mixing of chronological future, past and present in dizzying frequency, left me dizzy.

18 February 2021

Book Review: The Joys of Compounding: Author: Gautam Baid

I spent a lot of time reading this book (from January 8th when I started to February 17th when I
finished). There is a lot of curated work - mostly quotes from Munger and Buffett and a lot of advises and suggestions, unfortunately original ideas are few and far between. I wish Mr.Baid had focused more on detailing his experiences, him being an accomplished investor. The book sparkles in the few areas where he addresses his experiences in investing in Indian market.

Mr.Baid had a great opportunity - a confluence of knowledge, experience and communication skills, where he could have written a book on investing in India. The country has evolved significantly over the last twenty years, and Mr.Baid was in the market in almost 15 of them. The last twenty years has seen a mega crash and multiple mini bull markets. There is a lot of human interest stories out here many of which he will be privy to.

That would have been a heck of a book.

Mr.Baid read and referred a number of books and articles while researching this book. The bibliography is impressive. I have read some of the books that he refers in the book, most of them over the last two years. So the only areas that added value to me are his personal experiences. I found the section on 'being an empathetic investor' very useful.

There is no doubt that Mr.Baid writes well. I hope he writes the next book from his heart rather than from his head....

12 February 2021

The Midnight Library: Author: Matt Haig

The Midnight LibraryThe Midnight Library by Matt Haig

My rating: 4 of 5 stars

I bought this book after seeing the recommendations on Goodreads. This book was selected as the best book on Fiction Category in 2020. The book starts off with negativity and despair. Nora Reed is a champion swimmer and a philosophy major. Due to various choices she made in life, at the age of 35 she finds herself in despair and depression. As her cat (named Voltaire, after the French Philosopher) dies, she goes into deep depression and takes sleeping pills to commit suicide.

In the interim stage between life and death, Nora finds herself in the midnight library. There she meets her librarian and mentor Mrs.Elm who tells her that this is her 'personal library'. Each book is a story of a different life that Nora could have lived in the 'multi-verse'. She is given an offer that she can experience her different lives. Every time she gets disenchanted with one life, she will come back to the library. As long as she is living her life the clock will remain at 00:00:00 hours. The moment she finds that she doesn't have any more life to live, the clock will start moving and she will die when the clock strikes 00:01:00.

Nora explores different lives In one, she is an Olympic Swimming Champion who became a world leading motivational speaker. In another she is a scientist doing Climate Change Research in the Arctics. While she is a musician in another, she is a philosophy professor in Cambridge or a Brewer in Latin America in others.

In some of her lives, her parents and her brother are alive.They are dead in others.

The book uses concepts from the quantum physics like quantum superposition and multiverse to tell Nora's story. These advanced concepts are explained in very simple language in this book. The book also uses advanced philosophy of Thoreau and Aristotle to describe Nora's life. Despite the liberal usage of these advanced ideas, the reader never feels overwhelmed or bored. 

As an Engineering Student who has studied physics during the graduation, I found the relationship between advanced physics and human experiences very fascinating. In quantum physics there is a concept of 'Quantum Superposition', explained lucidly in the idea of 'Shrodinger's Cat'. In simple terms, it states that tiny particles like atoms and it components remain in multiple states at the same time. They take a specific state when they are measured.

The story says that when a person is in a state of confusion, it is equivalent to an atom existing in multiple states. Every time the person makes a decision (activity is measured), he goes into a specific state. Human life consists of many possibilities. The story of life is written at every minute. Since the story is ever changing and evolving, the only thing you can do well is to use the current moment to the best of your ability and try to take decisions that could take you to your ultimate destination.

It is important to remember that each decision we take has an opportunity cost of choosing one life and leaving many potential lives on the sides.

In the penultimate chapter, Nora pens her learning from this experience. She realizes that the only thing she has in her control is the present moment. It is important to use it well.

I was also fascinated by how quantum physics closely allies with the Indian philosophy of Maya which states that there is no absolute truth. Everything is perspective. At the start of this book, Nora feels that there is no meaning to her life and she is depressed. After spending her time in the library, she comes back to the same life all happy, positive and charged up.

Life is the same, only change is her perspective.

Great book. Learned a lot about my life as well.

View all my reviews

20 January 2021

Book Review: The Secret Life of Anna Blanc: Author: Jennifer Kincheloe

Through 46 chapters, this mastodon of a book flattered to deceive. In the beginning I was rooting for

Anna Blanc, the heroine, I still am, but this book left me disappointed. The sad part is that it has a lovable heroine in Anna Blanc, intelligent, passionate and mischievous. But for most part, her intellect is underplayed and where it is described, the author speeds up the description to get it over and go back to describing Anna's feelings and emotions, much like a kid rushing his homework so that he can go out and play.

The story idea is excellent and had a lot of potential. A young passionate and intelligent girl going after a murderer in the California of the 30's. But that is where the idea stops. The story line is handled in a casual manner.

The story is set in the US of the 20s when woman are fighting for their right to vote. Anna is a rich girl who lost her mother when she was a child. She has been brought up by her strict and loving father (nowhere in the book it is mentioned that her father is 'loving', I think I am attributing the 'loving' trait to sate my need for Gestalt). Anna has to behave like a rich woman and do the duties expected of

11 January 2021

Book Review: The Inner Game of Tennis: Author: W. Timothy Gallwey

Have you ever wondered why, in the movie Matrix, Morpheus kept insisting that Neo was 'The One'? What did he mean by 'The One'?

Well, I did wonder for a long time. It remained a mystery till I read the the book 'The Inner Game of Tennis' written by Tim Gallwey. 

Mr.Gallwey analyses the human mind using the game of tennis as a proxy. A typical tennis player plays two different games on the court. One is the outer game - the physical game that he plays against the opponent. The other is the Inner Game - the game played between two different aspects of his mental self.

The competitors that play the inner game are Self 1 and Self 2. Self 1 is the judgemental, criticizing, part of the personality. Its focus is on finding faults  and pointing out the mistakes made by Self 2. Self 1 suffers from recency effect. It is only focused on the here and now and has forgotten the lessons learned over the life time. 

The real player, who plays the outer game is Self 2. Also called the 'body' or 'intuition', it carries all the lessons that has been learned over the life time and knows how to handle every situation. In a way Self 2 is the real boss. But like a tamed elephant, it has forgotten its power and meekly surrenders to the criticism by Self 1 and hides back in the shell.

31 December 2020

Book Review: The Guernsey Literary and Potato Peel Pie Society: Authors: Mary Ann Shaffer and Anne Barrows

The book Guernsey Literary and Potato Peel Pie Society is written as a series of letters between different characters. The book is set in England of the 2nd World War. Guernsey is one of the Channel Islands that Germans occupied from 1941 to 1945. The lead character is Juliet who is the main narrator. The supporting cast includes her friend Sophie, and Sydney, Sophie's brother. Juliet is drawn to the island and to the quaintly named 'Literary and Potato Peel Pie Society',

Juliet is a writer of note. Having lost both her parents when she was twelve, Juliet has grown up to be a self-dependent stubborn lady. Her only collections are her books. She even called off her marriage in the nick of time because her prospective husband wanted to keep all her books in the cellar downstairs. Her books has pride of place in her flat. Unfortunately, during one of the bombings by Luftwaffe, her flat was hit and her collection of books burnt to ashes. Ironically, had they been in the cellar, the books would have survived the bombings !

23 December 2020

Book Review: The Stationery Shop of Tehran Author: Marjan Kamali

Marjan Kamali narrates an eternal love story of teenagers Roya and Bahman set in the backdrop of a chaotic Tehran of the 1950s. The country was young. It had hopes on a democratically elected Prime Minister with modern views to take it forward. The young 'old' country longed for a modern state rooted in the eternal values of peace and progress.

But there is political trouble in the air. While the Prime Ministerwas elected democratically, Iran was ruled by Kings. Known as 'Shahs of Iran' they expected the Prime Minister to kowtow to their wishes But the then Prime Minister Mohammad Mosaddegh refused to do that and on the other hand wanted to curtail the power of the Shahs and make Iran a true democracy.

This was not a stable situation for the country. It was polarized across two factions, one loyal to the PM and the other loyal to the king.

The love between Roya and Bahman blossoms in the Stationery Shop owned by Mr.Ali Fakhri, an old man still young at heart. He facilitates love affairs between young people.

17 December 2020

Book Review: Checklist Manifesto: Author: Atul Gawande

Why do we need checklists? 

There are two groups of tasks. One group of tasks is beyond our capability. We may want to swim across English Channel or win Olympic gold, but those are beyond our capability. 

There are many tasks within our capability. We are unable to do them either due to ignorance or due to ineptitude. 

The problem is that the knowledge available in the world has been exploding recently. It is not important for one person to learn everything. That is the reason why we have experts. 

The complex problems require many experts to work together. As a group they may have the knowledge or expertise. In many cases, however, they make mistakes. 

Why?

In his book 'Checklist Manifesto - How to get things right', author Atul Gawande says that most of the expert tasks are complex and involve multiple steps to be completed in sequence by different experts. If either of the steps are missed or if the sequence is broken, mistakes will occur. Checklists are a way to ensure that steps are followed in a sequential order and everyone is aware of the status.

08 December 2020

Book Review: Everybody Writes: Author: Ann Handley

There are many reviews of this book. In fact there is even a REVIEW OF REVIEWS of this book which was written in 2014 !

Most people think that they can't write, but that is incorrect. If you have a blog, if you regularly tweet, if you use any form of social media to communicate, then you are a writer. And a publisher to boot. The advent of social media has made us a community of publishers. 

Even when you sent an email, you are putting your thoughts into the screen. That is writing.  

Everybody writes.

That is the premise of the book 'Everybody Writes - Your Go-To Guide To Creating Ridiculously Good Content' written by Ann Handley. It aims to help everyone become a better writer. Communication is the key in this new age. Writing is the mainstay of personal communication. 

In this work-horse of a book, Ms.Handley has put together a number of rules and tools to help anyone to write better. In addition to great ideas, each chapter also contain links to more articles and artefacts that benefit a writer. 

Even though this book is meant as a content writing handbook for marketing professionals, the rules mentioned in this book will benefit every writer.

Don't wait for inspiration to start writing. Writing is a habit like any other habit. Half the work is done by just showing up. Be seated in your chair at the appointed time with a pen in hand and paper in front of you. You will start writing. It is tough in the beginning but with a few successes, you will start enjoying it. 

Writing is also a craft. Just like any other craft good writing also involves a set of rules. There are standard rules - 'Show, don't tell', 'don't use adverbs' etc. In addition there are specific rules relating to the type of content that you write. 

05 December 2020

Book Review: How to Get Lucky: Author: Max Gunther

This is the review of the book 'How to Get Lucky - 13 Techniques for Discovering and Taking Advantage of Life's Good Breaks' written by Max Gunther, the author of Zurich Axioms. The book is divided into two parts; Part 1 contains 2 chapters which lays the foundation and Part 2 that goes deeper into 13 techniques of luck. The book closes with a matter-of-fact summary chapter on  how to use the techniques. 

This book was originally published in 1986 and was republished in 2010. 

All of us need luck to succeed. Just being good enough is not enough. Good luck is the essential component of success, no matter how we define success. Luck is the supreme insult to human reason, you can't ignore it and you can't plan for it. So can we do something about it? 

Yes. Probably more than we think

13 November 2020

Book Review: Triggers: Author: Joseph Sugarman

This is the review of the book 'Triggers - 30 Sales Tools You Can Use to Control the Mind of Your Prospect to Motivate, Influence and Persuade' written by Joseph Sugarman. This book contains 32 Chapters, Introduction, one chapter for each of the 30 tools and ends with an Epilogue. The book is small-ish, about 180 pages, meaning 5 pages per book. 

The preface to this book is written by 'Joe Girard', considered to be the 'best salesperson in the world' by Guinness Book of World Records. Interestingly I had come across Mr.Girard in the book Influence by Robert Cialdini (read my review here) where his example was used as to illustrate one of the tools of Influence - Liking. Apparently Mr.Girard sent thank you notes every month to each of his customers with the words 'I like you'.  Amazing how the world is small after all.

May not be. Almost all the examples in this book are different variations of how sales persons use the six tools of influence as discussed in the Cialdini book. Maybe there is a connection there that I don't know.

01 November 2020

Book Review: Crushing It: Author: Gary Vaynerchuk

This is a review of the book Crushing It - How Great Entrepreneurs Build Their Business And How You Can Too by Gary Vaynerchuk. In the introduction to the book the

author says the world of opportunities is changing rapidly than we envisaged a few years earlier. The advent of social media has created personal branding opportunities that we could not have anticipated. We are able to have one on one conversations with our customers. We are able to react to people across the globe. Today people are able to build billion dollar businesses from the basement of their homes. Your personal brand can become your business. The aim of the book is to make the reader aware of the platforms available how how to work on each of them. This book also has tonnes of advice from those who have walked the talk.

This book is both for those with natural born talent and those who do not yet know their talent but want to explore the various options available.

The book is divided into two sections. Section 1 is called 'Get Pumped'. It comprises of 5 chapters. In the chapter 1 titled 'The Path is All Yours' the focus is on facts and data. The author convincingly argues about the shift in consumer focus from traditional media to social media. Due to these changes,  businesses are spending vast amounts of money on these channels. Due to the proliferation of platforms anyone with a passion can make a living out of these media. Anyone who is smart and strategic in using their content can capitalise on this shift. 

Seven Traits for Successful Personal Branding

The focus of this book is for anyone willing to put in the effort in their personal brand. Personal branding starts by identifying specific target audience.

Chapter 2 is titled 'What Still Matter'. There are a few personal traits that matter in the personal branding journey. These are intent, authenticity, passion,  patience, speed, work, and attention.

The first trait is intent. You have to decide why you want to do personal branding. The three characteristics that every successful entrepreneur shares are commitment to service, a desire to provide value, and a love for teaching. Money should not be the motive. You have to care for your customer.

Intent is reflected in your authenticity. Showcase your true self, your work, and passion. Respect the intellect of your audience.

Passion is what makes you enjoy what you do. Spend your time on your passion. The advantage is that passion will keep you going when things become tough.

Passion goes side by side with the next characteristic  patience. Success in the social media journey will take time. Keep your head down and keep working.

While you must be patient in the long term, speed is of essence in the short term. Once you figure out what needs to be done, do it quickly. You have to be always in the 'Do' mode. Do not overthink.

At the bottom of every other attribute lies work. There is no time for leisure in your personal branding journey. Work fourteen, fifteen, eighteen hour days come hell or high water. Every minute must be spent producing content, distributing content, engaging your community, or engaging in Business Development. Do things! Put in hard work. Enjoy it.

The final trait, attention has two aspects. One is attention to the environment. You have to be aware about which are the new social media (Smule?), where are customer's eyeballs going,  what are your customers talking about etc. People tend to underestimate new trends. There lies the opportunity. Keep experimenting with new platforms. Do not get comfortable with the existing ones.

While author does not mention it, in my opinion, other aspect of attention is focus - the ability to block out noise and focus on the task at hand.

Chapter 3, titled 'Eighth Essential' deals with content. Here the author presents a counter-intuitive view. As per him you should start now and let your evolution be your content. Let people see your struggles and the victories. Let people be a part of your journey. Another point is to tailor your content to different platforms. People are in different mindsets on different media. What works for Twitter won't work for YouTube for example. Keep updating your knowledge so that people cannot easily find the information that you provide. Your content must be amazing.

Document your learning process. Let that be your content. Use YouTube Live, Facebook Live and other media regularly to tell your story. Documenting will keep you on your toes. Do not manipulate. Let your evolution be your content. That will give you freshness and enthusiasm.

Putting your progress out there will force you to live up to it. Let world see you up close and dirty.

Approach each message you post from a professional viewpoint. Before every tweet, Facebook post, or YouTube video, ask the question, 'how will this help my business?' If there is no convincing answer don't do it.

Remember to keep moving. Things change for the better if you keep moving.

Chapter 4 titled 'What is Stopping You' discusses about 10 reasons reasons why people are not crushing it. For me the relevant reasons are 'I don't know where to start' and 'I don't have the right equipment'. As per the author, there are three fears that hold people back. They are fear of failure, fear of wasting time and fear of seeming vein. Fear of failure may be a fear of what people will say. Do not bother about other's opinions. Be clear eyed and strategic, be willing to work harder and longer than you ever have and you will surprise everyone. 

Fear of wasting time leads you to losing great opportunities. Exploring different platforms is not a waste of time if you want to build your personal brand. People are scared of visiting time even when they have nothing else to do.

Amazing feature of the book are the examples of who have crushed it. One of the achievers advises you to look at platform and answer the question 'what will make the  users to come back to your page'.

As you gather ideas and execute your strategies, set yourself up for success. Find your self-esteem and make some noise. Show that you care for quality and customer experience. Show that you care for people.

The most inspiring story in this book is that of Mimi Goodwin whose Instagram handle is @mimigstyle. She had suffered from childhood abuse, teenage motherhood, and domestic abuse and came out of it to build a huge personal brand.

The only thing you need to give yourself to crush it is permission. There is an inspiring story of Pat Flynn who set up the website smartpassiveincome.com. His Insta handle is @patflynn. He created an e-book collating ideas from his blog posts and sold it in his website. This is what I had done with my ERP book. Reading that example was very gratifying. If he can take an esoteric idea like LEAD exam and make it work my ERP idea is a cakewalk.

Go deep, go niche and provide real value in the form of information or entertainment.

Section 2, Create Your Pillar, starts with a mandatory task, create a Facebook business page. I have already done that. Check it out

How can one get discovered? There are two ways in which your opportunities will develop. One, by smart use of hashtags and two, by direct messaging - reaching out directly to people and offering them something in return for their attention. The second option is what the author recommends. Collaborate with people and get to work delivering something that they will be proud of. If established influencers see an upside in collaborating with you, they will get back. It is your job to give them reasons to get back to you. Business development this way is hard and hence many people won't do it. There lies your opportunity.

The next 8 chapters deal with eight different platforms - Musical.ly, Snapchat, Twitter, YouTube, Facebook, Instagram, Podcasts and Voice–first.

The book ends with a concluding chapter summarizing the ideas discussed in the book.

This is an amazing book. Any great book of ideas should have one feature. After reading the book the reader should ask herself, "The ideas in this book are so sensible and easily executable. Why did I not think of this before?". This books meets that criteria to a T. Have this book in your library. Read it more than once. Follow Gary (@Garyvee on Twitter) and make use of his benevolence as he give you one amazing content after another. 

Thank you Gary. I hope I will be able to live up to your inspiring words.

28 February 2019

Book Review: Write your book in a flash: Author: Dan Janal

The full name of the book is Write your book in a flash - The Paint-by-numbers system to write the book of your dreams - Fast!

Published by TCK Publishing. You can buy the book HERE

The short URL of this review is https://goo.gl/qmVNej

(Background to this review. Ms.Maria Inot of TCK Publishing got in touch with me to review this book after she read my blog review of the book Triggers. Thanks a lot to TCK Publishing for giving me this opportunity to review this wonderful book.)

Many of us have been told at one time or other that 'there is a book in you waiting to come out'. We will be happily rambling about the funny incident that happened 20 years ago, generally smiling to ourselves, and out of the left flank comes this question, 'Why don't you write a book?'

Why don't I, you think. I have been doing Consulting for about 18 years now, and possess a lot of knowledge that can add value to other professionals in my field, you presume. How do I go about  writing a book, you wonder, I have never written a book in my life and I don't even know where to begin, you think. You wish you could get some guidance on the process of writing a non-fiction book.

Do not worry, help is at hand. Mr.Daniel Janal has written an excellent book titled 'Write your book in a flash' which explains the process of writing a book in a structured manner. In about 135 pages, the book is the one stop shop for anyone wishing to write a non-fiction book. Mr.Janal is an award winning journalist who has authored over a dozen books to help businesses build their brands.

26 July 2015

RM:OM:Chapter #8: A wealth of experiences - Using past, inventing the future

This post is final chapter 8 of the book 'The Opposable Mind' written by Roger Martin. You can read the high level review of the book in  THIS POST. Please read it before you read this post.


The final chapter in your journey to become integrative thinker is your experience. It takes inputs from your stance and tools. At the same time, your experience also modifies your stance and tools.

Experience generates both mastery and originality. Mastery requires repeated experience in a particular domain. Mastery comes through structured repetition of a consistent type of experience. The person should have a structured method of observing and reflecting on his experience.

An integrative think also need originality - finding a new solution to a problem. Originality demands a willingness to experiment, spontaneity in response to a novel situation and openness to try something unplanned. It is a process of trial and error and iterative prototyping.

The best integrative thinkers combine mastery with originality. Our natural tendency favour mastery over originality. Mastery without originality becomes repetition. Such thinking will tend to miss salience and causal relationship.

On the other hand, originality without mastery becomes flaky. Master requires to distinguish  between salient and unrelated features , to understand what causal relationships are in play and how to analyze a complex problem.

At its core, integrative thinking combines mastery with originality. Without mastery, there will not be useful salience, causality and architecture. Without originality there will be no creative resolution. Without creative resolution there will not be enhancement of mastery. When mastery stagnates, so does originality.

21 July 2015

RM:OM:Chapter #7: How Integrative Thinkers connect the dots - A leap of mind

This post is chapter 7 of the book 'The Opposable Mind' written by Roger Martin. You can read the high level review of the book in  THIS POST. Please read it before you read this post.

Read Chapter 1, Chapter 2, Chapter 3, Chapter 4 , Chapter 5  and Chapter 6 of the book. 

This penultimate chapter of the book focuses on the tools that the integrative thinkers use. The tools are:
  • Generative Reasoning
  • Causal Modelling
  • Assertive Inquiry
Generative Reasoning inquires into what might be rather than what is. It helps build a sturdy framework for creative resolution. Generative reasoning is the opposite of declarative reasoning, which is a cognitive tool to determine the truth / falsity of a given proposition.

Declarative reasoning works through deductive and inductive logic. Deductive logic works by establishing a framework and then applying that framework to solve a problem. for example, mammals are animals with warm blood and procreate via live birth. So all animals that meet these two criteria are mammals.

Inductive logic infers general rule from empirical observations and draws conclusion on what is and what isn't true. When we see the sun rising from the east every day, we conclude that Sun always rise in the east.

Both the above do not account for the idea of invention - the idea of what could be. Generative reasoning uses a third form of logic called abductive logic. Since abductive logic generates a totally new model, it is all called  generative reasoning. Integrative thinkers consider generative thinking as both conceptually legitimate and practical. Generative reasoning facilitates trial and error.

Causal modelling is the second tool of integrative thinkers. Sophisticated causal modelling is a crucial underpinning for causality and architecture. As discussed previously in the causality step, the thinker must consider non-linear and multi-directional causal links between subject variables.

We are natural model builders. many a time we are not even aware that we are using models. When it comes to causal modelling, two forms of causation are important. First is the material causation, which says that under certain circumstances X causes Y to happen.

The second form of causation, known as teleological causation, connect the way things are currently to the way they should be, also called the desired state. For a causal modeller, material and teleological causation connect the way things are to their desired end state.
How do we know that the causal model that we designed is robust enough? A technique known as system dynamics (a theory of mapping the activity of complex systems) holds that the results of our decisions are so often disappointed because either,
  • We overlooked important causal relationships, or,
  • We misread causal relationship usually by assuming them to be linear and unidirectional.
The primary focus of system dynamics is one sort of causal relationship. Multi-directional feedback loop.

One great tool for developing generative thinking is by using 'Radical Metaphors'. One dices a metaphor to describe the problem and builds a model around that metaphor. Metaphor tools help integrative thinkers in two ways. One, it helps thinkers conceive of the situation at hand in a way that is conducive to creating a new model.

Radical metaphors also help with keeping a coherent whole in mind while honing individual parts.

Assertive inquiry is the third tool for the integrative thinker. It is used to explore opposing models. Assertive inquiry helps unearth more salience and more unperceived causal relationships. Assertive inquiry involves a sincere search for other views and tries to fill gaps in understanding. It seeks a common ground between conflicting models.

Assertive inquiry promotes generative reasoning and causal modelling. It enables generative reasoning by breaking down conflicting models into pieces that can be reconciled into something better than either of the conflicting models. It also produces more robust causal modelling by enlisting more minds to explore and map the material and teleological connections that under-grid conflicting models

20 July 2015

RM:OM:Chapter6: The construction project: Imagining Reality

This post is chapter 6 of the book 'The Opposable Mind' written by Roger Martin. You can read the high level review of the book in  THIS POST. Please read it before you read this post.

Read Chapter 1, Chapter 2, Chapter 3, Chapter 4 and Chapter 5 of the book. 

The stances of integrative thinkers have six common features. These concerns the world around them and their role in it..

One, they believe that whatever models existing at present do not represent reality. They are simply the best or only constructions yet made.
Two, they believe that conflicting models, styles and approaches to problem are to be leveraged, not feared.
Three, better models exist that are yet to be seen.
Four, not only that better models exist, by that they are capable of bringing that model from abstract  hypothesis to concrete reality.
Five, they are comfortable wading into the complexity to ferret out a new and better model, confident that they will emerge on the other side with a resolution they seek.
Six, they give themselves time to create a better model.

Integrative thinking is an inherently optimistic stance. They understand that the world imposes constraints on them, but they share a belief that with hard thinking and patience they can find a better outcome than the unsatisfying ones they are presented with. Integrative thinkers refuse to accept trade offs. They do not believe in 'either or'. They are more comfortable with 'and'.

The question is 'how do you cultivate a new stance?'. The answer lies in how you develop the six thinking patterns mentioned below.

One, existing models do not represent reality.

Our 'factory setting' causes us to confuse our perceptions, which are subjective constructions, with objective reality. So the first step in developing better thinking habit is to distinguish between them. The key points are two. One, anything that we consider real is a model of reality and two, that model is probably imperfect in some important aspects.

Two, opposing models are to be leveraged, not feared.

It is very important to understand that all models reflect reality from a particular angle. Hence it is possible to assemble a fuller, probably not complete, model of reality by incorporating a variety of other models. Salient data once overlooked, casual patterns once unnoticed, architectural possibilities once went unexploited, all begin to converge.
Opposing models are the richest source of new insight to a problem. The most creative, productive stance is the one that see opposing models as learning opportunities.

Three, better models exist that are not yet seen.

In this section the author bring in two conceptual ideas.These approaches help in evaluating theories of how the world works. The two approaches are 'Contended Model Defense' (CMD) and 'Optimistic Model Seeking' (OMS). In CMD we adopt a theory and then seek to support and defend it. As we accumulate data in support of the theory we have adopted, we become more certain of our theory and move toward achieving our goal certainty.

The problem with CMD is that the defender tend to ignore the non-confirming data. Also, when we go into the defense mode, we short-circuit any attempt to seek a more accurate model. Within the CMD framework, an alternative or clashing model is a problem to be eliminated. Alternative models pose a threat to the veracity of the existing model and must be disbelieved, distorted and disproved.

As against the CMD, the OMS model doesn't believe that there is a right answer, just the best answer available now. The presumption is that all models are fallible but doesn't mean that the current model should be rejected. For OMS, the resting state is not certainty. They are always testing their model against the best available data. Their goal is a refutation of their current beliefs, because refutation represents not failure but an advance. Stance is optimistic since the assumptions that future models will be better than the current model. Optimistic model seekers are discomfited by the presence of a single model.

One can become an OMS by close examination of their personal beliefs and determine how and why they maintain those beliefs. Typically we maintain our beliefs by engaging in CMD. Fore example we resort to authority to justify our beliefs. Logical circularity is another favorite strategy for CMD. An example of Logical circularity is 'I know I treated him fairly because I am a fair person'.

Four, I am capable of finding a better model.

This is the first of the three statements concerning self. To get into this thinking mode, one need to get regular experiences. It is not only that one get experiences, it is important that one thinks  reflects about their experiences. Through thinking one learns to analyze the salient and causal relationships underlying these experiences.

To learn from our experience, we must be explicit in advance about the thought process preceding the decision. If wee have thought through the decision beforehand, from analysis of consequences, one can learn from these experiences.

Five, I can wade through and get through the necessary complexity
From the outcomes, you can reflect on the actions that generated the outcomes. From the actions you have to go back and reflect on the thinking that led to these actions. Systematically reflecting on the way you think is a powerful way to change your thinking.

Six, I give myself time to create a better model.

An integrative thinker knows the value of patience. It is worth the mental effort to patiently wait for a creative solution to emerge.

18 July 2015

RM:OM:Chapter5: Mapping the mind: How thought circulates.

This post is chapter 5 of the book 'The Opposable Mind' written by Roger Martin. You can read the high level review of the book in  THIS POST. Please read it before you read this post.

Read Chapter 1, Chapter 2, Chapter 3 and Chapter 4 of the book. 

The chapter starts off with the quote from Confucius, 'By three methods we may learn wisdom. First by reflection which is the noblest, Second by imitation and third by experience which is the bitterest.

The question is how do you build your integrative thinking capacity. In this chapter, the author builds a framework for building the integrative thinking. The framework for building your personal knowledge system consists of three parts, Stance, Tools and Experiences.

Stance is your most broad-based knowledge domain in which you define who you are in your world and what you are trying to accomplish in it. Stance is how you see the world around you, but it is also how you see yourself in the world. Stance has both individual unique elements and shared cultural and community aspects. Many a time, we tend to take our stance for granted. It is 'who we are'. The problem is that our view of who we are governs our assumptions about 'way things are'. In other words we tend to mistake the model of reality as reality itself. Stance guides us in making sense of world around us and taking action based on that sense making.

You use tools to organize your thinking and understand your world. Stance guides the tools that you choose to accumulate. Tools range from formal theories to established processes to rules of thumb. They help to recognize and categorize problems.

Experiences for your most practical and useful knowledge. the experience that you acquire are the product of your stance and tools, which guide you to some experience and not to others.

Experience enables us to hone our sensitivities and skills. Sensitivity is the capacity to make distinction between conditions that are similar but not exactly the same. Skill is the capacity to carry out an activity so as to consistently produce the same result. Skills and sensitivities tend to grow and deepen in concert.

Personal knowledge works as a system. Stance guide tools acquisition, which in turn guides experience accumulation. There is a circular relationship between these three. Experience may inform you to acquire new tools. Through the use of these new tools, we add depth and clarity to our stance.

The diagram below shows the interrelationship between stance, tools and experience.

Interrelationship between Stance, Tools and Experience
Beneficial or detrimental spirals

Personal knowledge systems are highly path dependent. When a person starts in a given direction, that direction is likely to be reinforced and amplified, not diminished or altered. This can either beneficial or detrimental.. at their best ,the three elements of personal knowledge system will reinforce each other to produce an ever increasing capacity for integrative thinking.

One the flip side, they can trap an intelligent person to a world where problems seem insurmountable. A narrow or limited stance will lead to acquisition of limited tools and limiting experiences. These then feeds back into the acquisition of even more limiting experiences and even narrower stance.

The spirals work powerfully in either direction. The good news? Neither spiral is pre-ordained. Your personal knowledge system is under your control. when you change your stance, you can change the tools and experiences and thereby broaden your integrative thinking capacity.

16 July 2015

RM:OM:Chapter4: Dancing through complexity.

This post is chapter 4 of the book 'The Opposable Mind' written by Roger Martin. You can read the high level review of the book in  THIS POST. Please read it before you read this post.

Read Chapter 1, Chapter 2 and Chapter 3 of the book. 

The full title of this chapter is 'Dancing through complexity: Shaping resolution by resisting simplification'.

Simplification and specialization are the enemies of integrative thinking. Human beings have a tendency to move towards simplification and specialization. Simplification is based on 80-20 principle where 20% of effort van produce 8% or result. Organizations decide that spending 80% of effort to get additional 20% is not worth it.

While simplification can be comforting, it impairs every step of integrative thinking process. It encourages us to edit out salient features rather than consider the question of salience more broadly. A simplification makes us favour linear, unidirectional, causal relationships even if reality is more complex and multi-directional. It also encourages us to construct a limited model of the problem before us.

Specialization is another variant of simplification. It forces us to focus in significant detail on a very small aspect of the broader picture. Specialization is inimical to integrative thinking because it undermines productive architecture. It encourages the sequential or parallel resolution discrete parts of a business problem

Integrative thinkers avoid both simplification and specialization.

I loved the example of how Tim Brown of IDEO helped AMTRAK design their offerings. AMTRAK wanted to compete with airlines. AMTRAK asked IDEO to design the interiors. Brown felt that AMTRAK, by focusing on interiors, was missing the bigger picture. Brown felt that AMTRAK should focus on the entire AMTRAK experience.

Brown and his team analyzed an entire train trip and found that it involved 10 distinct steps. They were, Learning, Planning, Starting, Entering, Ticketing, Waiting, Boarding, Riding, Arriving and Continuing. The interiors of the train was relevant to only one step of the train journey, vis, riding. 

Instead of just simplifying and designing the interiors, Brown and team at IDEO waded into the complexity and designed an integrated solution.